Telefone Media has integrated its advanced technology Telecom Billing software to support solutions and functionality of varied VoIP business models. Our VoIP Billing Solutions offer customized reports, accounting, details of revenue & expenses, call history of users, etc.

Features of VoIP Billing Solutions:

• Flexible Call billing and Calling time measurement
• Supported Client accounts
• End user management
• Flexible Rates Policies
• Comprehensive Reports
• Billing Management Tools
• Real time call management

There are three main customer markets for a VoIP service providers, and Telefone Media can provide VoIP billing for all market segments: Wholesale VoIP, providing voice traffic to other VoIP service providers.

Wholesale VoIP

Wholesale VoIP termination is broadly similar to any other VoIP termination, except in terms of scale. Other features of wholesale VoIP include authentication by IP address of by prefix code. The VoIP service provider has the freedom to manipulate the caller ID.

Business VoIP

Business VoIP is aimed at terminating and originating calls to IP-PBX systems and providing CDR rating to bill and charge calls. VoIP service providers may include an IP-Centrex product offering. IP-Centrex is another word for multi-tenant or hosted PBX systems that allow a business PABX system to be hosted centrally.

Residential VoIP

Residential VoIP offerings are for end users who want to make low-cost calls via their broadband connection. Pre-pay and post-pay offerings are available via the Telefone Media VoIP billing and VoIP rating software and calls are made through a range of VoIP devices including VoIP phones.

Benefits of VoIP Billing Solutions

• VoIP billing solutions help VoIP providers and others offering VoIP business services to efficiently manage their reporting, billing, and payment processes.
• VoIP billing solutions include detailed analytics, flexible billing cycles, customer self-care, DID management, and prepaid and postpaid billing services.
• Beyond simple origination and termination charges, VoIP billing solutions can assist VoIP providers in better handling more sophisticated billable call features such as:
  • Callbacks
  • Call forwarding
  • Included minutes
  • Voicemail
  • IVR
  • Ring groups
• Our billing solutions allow for automation, customization, and mostly hands-off management, letting the software attend to the details and complexity involved with managing multiple accounts and call detail records (CDRs) from multiple sources.